We signed up online and were active on Skip within one week. We’ve had great success and encourage all our customers to use the app. We train all our staff, even casuals, on the user and venue side of Skip. I recommend Skip to any venue looking to improve their customer service, improve efficiency and tap into customers wanting online ordering.
We joined Skip in 2015 and have never looked back. We get a lot of takeaway orders and queues are inevitable especially during the morning rush. Skip has improved our staff efficiency, and improved our customer service. Receiving orders on Skip is simple, the tech is reliable and easy to use—our staff love it.
We have a really close relationship with all our customers and are always looking for ways to improve our customers’ experience. Using Skip has helped us improve our customer relationships. Our Skip customers hang round for a chat with coffee in hand and love the VIP feeling of having their coffee ready on arrival.
We’re located in Sydney’s CBD so we have super busy rush periods. Skip helps us decrease fulfilment times during busy times, and our regulars who in the surrounding office blocks love being able to order ahead and grab their coffee without having to wait in line.
We are always looking at ways to improve our customers' experience. Skip allows our customers to make better use of their time, especially during peak busy periods. We receive a lot of positive feedback about Skip from our Frequent Flyers and baristas, and the technology is reliable and easy to update.