We can get pretty busy, especially before each ferry to MONA launches. We were keen to provide a quick, seamless pre-order and payment solution for our customers and we love how Skip works for us and our customers. We also offer hampers for people heading out on the water for the day, which people can pre-order on Skip too.
We are always looking at ways to improve our customers’ experience. Skip allows our customers to make better use of their time, especially during peak busy periods. We receive a lot of positive feedback about Skip from our Frequent Flyers and baristas, and the technology is reliable and easy to update.
Skip has improved our relationships with our regulars. The app allows both our staff and our customers to enjoy a seamless ordering experience. We don't have to worry about cash-handling, stamping loyalty cards or keeping our customers waiting anymore.